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How does the email support ticketing work?

Whenever you have any questions about your website, or have an support issue, you can send us a quick support ticket via email. Please click on the big red button to send the support ticket. Do not send an email directly to the specialist who set up your website.

Within 1 business day you will receive a response indicating we received your email and when we are scheduled to work on your issue.

If you submitted a question, normally you can expect to receive an answer within that 1st business day.

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